FAQ
How much is shipping?
Free. Standard shipping is free on every order.
Do you ship internationally?
We currently ship only within the United States.
How do I track my order?
When your order ships, we'll email you a tracking number and link. Tracking can take a little while to update after you get it.
How do I find my size?
Check the size chart on each product page before ordering. All sales are final once shipped, so it's worth measuring a shirt or hoodie you already own and comparing.
How should I wash my stuff?
Follow the care instructions on the tag. In general, wash cold, inside out, and tumble dry low or hang dry to keep prints looking fresh.
Can I cancel my order?
Yes, any time before it ships, for a full refund. Just email us with your order number.
Can I change my order or address?
Email us before your order ships and we'll update it. Once it's shipped, we can't make changes.
Can I return or exchange my order?
All sales are final once your order ships, so we don't accept returns or exchanges. If your order arrives damaged or you got the wrong item, email us within 7 days of delivery with your order number and a photo, and we'll make it right.
My order never showed up. What now?
Email us with your order number and we'll help sort it out with the carrier.
How do I contact you?
Email us at studyfetchmarketinghq@studyfetch.com and we'll get back to you as soon as we can.
When will my order ship?
In-stock items ship within 1 business day. Pre-order items ship within 4 to 6 weeks, and each product page shows if an item is a pre-order. We’ll email you tracking as soon as your order is on the way.
If I order multiple items, will they ship separately?
No. Everything in your order ships together.