Refund policy

Last updated: October 16, 2026

All sales are final

All sales are final. We don’t accept returns or exchanges, and we don’t give refunds, except where required by law or as described under Damaged, defective, or wrong items below.

Damaged, defective, or wrong items

Please inspect your order as soon as you receive it. If an item arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery with your order number and photos of the issue. We’ll review it and, if approved, send a replacement or refund your original payment method.

Please don’t send anything back until you’ve contacted us. We can’t accept items returned without approval.

Refunds

If a refund is approved, it goes back to your original payment method. Your bank or payment provider may need extra time to process and post it. If you haven’t seen the refund within 10 business days of approval, contact us.

Your rights

This policy doesn’t limit any rights you have under applicable consumer protection laws, including rights that apply if goods are defective, not as described, not delivered, or otherwise don’t comply with the law.

Contact

To report damaged, defective, or wrong items, or to ask about an order, contact us at kiran@studyfetch.com.