Shipping policy
Shipping Policy
Last updated: October 19, 2026
Thanks for shopping with StudyFetch Store. This policy covers how we ship your order, what it costs, and what to expect after you buy.
Order Processing
We process orders within 1 business day, not counting weekends and holidays. Orders placed after 12:00 PM PT, or on a weekend or holiday, start processing the next business day.
Shipping Methods & Delivery Times
You’ll see the available shipping methods and estimated delivery times at checkout. These are estimates, not guarantees, and they start once your order ships. Carrier delays, weather or other things outside our control can affect them.
Shipping Costs
Shipping is calculated at checkout based on your address, order weight and the shipping method you choose. Some orders may qualify for free standard shipping, which will show at checkout.
Order Tracking
When your order ships, we’ll email you a confirmation with a tracking number and link, if your shipping method supports tracking. It can take a little while for tracking to update.
Shipping Destinations
We currently ship only within the United States.
Address Accuracy
Please double-check your shipping address at checkout. If you need to fix it, contact us as soon as possible. Once an order ships, we can’t change the address.
Lost, Damaged, or Delayed Packages
If your order arrives damaged, goes missing or is significantly delayed, contact us and we’ll help sort it out with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We can usually make changes before your order ships, but not once it’s on the way. Refunds for cancelled orders go back to your original payment method.
Questions?
Email us at studyfetchmarketinghq@studyfetch.com.